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Updates & Regulations

FI Transition Information NEW

IMPORTANT: As of January 1, 2022, MassHealth has selected Tempus Unlimited as the Statewide Fiscal Intermediary (FI) for the MassHealth Personal Care Attendant programs. Timesheets can be sent to Tempus Unlimited by fax: (800) 359-2884, mail: 600 Technology Center Dr., Stoughton, MA 02072, or e-timesheet:  To learn more about signing up for e-timesheet, please visit


Stavros will continue to be your personal care management agency. We will continue to provide information, intake, evaluation and skills training to people with disabilities who qualify for personal care attendant services. For information on how to get Personal Care Attendant services call our office at 413-256-0473 ext 201 or visit the FAQ page to learn about PCA services

PPEs Information

In response to COVID 19 we are receiving many calls about how can people with disabilities or their PCAs may obtain PPEs. Although there are several resources they change constantly and we are doing our best to keep the information updated. Here are several ways that people with disabilities or their PCAs may access PPEs

  • MassHealth PPE Program for Certain COVID-19 Positive Members

If you are receiving in-home services from a personal care attendant (PCA), independent nurse, or MFP waiver direct care worker and are diagnosed or presumed positive for COVID-19, you may be eligible to get a supply of personal protective equipment (PPE), like gloves and face masks, delivered to your home to allow you to continue receiving services in the home and to keep your direct care worker safe.

The following guidance provides information on who is eligible:

  • SEIU 1199 PPE Distribution

PCAs and MFP Direct Care Workers can access a supply of masks through SEIU 1199 by signing up at

  • DME Benefit for access to Disposable Gloves

MassHealth Durable Medical Equipment (DME) program will pay for disposable gloves for MassHealth Members when medically necessary.  To access gloves through your DME benefit you must obtain a prescription from your Prescribing Provider (physician, nurse practitioner, or physician assistant) and contact a Durable Medical Equipment provider who will assist with processing your order.


Information updated 6/23/2020

Updates and Regulations

Direct Deposit

Effective January 1, 2017, all PCAs are paid by the FI via direct deposit to the PCA’s bank or debit account.  Consumers receive a copy of the payroll register for “regular time”.  Payment for earned sick time, overtime, and same day travel is made directly to your PCA. 

PCA Orientation Information

PCAs hired after January 1, 2014, who are brand new to the MassHealth PCA program, must complete the PCA New Hire Orientation requirement within 6 months from their date of hire. New PCAs who fail to complete the Orientation within the six months will have an after-tax payroll deduction equal to two dollars ($2.00) per hour sanction applied until they complete the Orientation program.

If the PCA completes the Orientation within 2 months of their 6 month anniversary date, the payroll deductions will cease and all accumulated deductions will be returned. If the New PCA completes the Orientation after 8 months of the date of hire and submits the correct paperwork, the payroll deductions will cease but they will forfeit all accumulated deductions.

Orientations may be given by the consumer or the PCA can attend an orientation session with the Homecare Training Benefit (HTB). A consumer who wishes to do the orientation must submit a completed Consumer Options Form to Stavros Fiscal. A Consumer Options form is required for each PCA going through the with their conusmer. The materials for the orientation will then be mailed to them from HTB. Please allow 4 to 6 weeks for the materials to arrive. The Consumer Options Form will be included with the notification sent once an orientation eligible PCA is hired. If this form is needed, please contact Stavros Fiscal